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  • Our Packages
  • FAQs
  • Get Started

FAQs

How often do you pick up and return my trash bins?

We pick up your trash bins from your home, take them to the curb on trash day, and return them once the cans are emptied. This happens on your regular trash collection days, so you never have to worry about missing a pickup.

How do you know when my trash day is?

When you sign up, you tell us your address. We check your local trash collection schedule, so we always know the right day to handle your bins for you.

Do you bring my trash bins back to my house after they are emptied?

Yes, we bring your trash bins back to your house after they are emptied. You don’t have to worry about bringing them in yourself—everything is handled for you.

What happens if my trash pickup day changes because of a holiday?

If your trash day changes because of a holiday, we keep track of the new schedule. Your bins will be moved to the curb and brought back in on the correct day, even if it’s different than usual.

Can you help if I have more than one trash bin or a recycling bin?

Yes, we can handle more than one trash bin and recycling bins too. Just let us know how many you have, and we’ll make sure all of them are taken care of on collection day.

Do you offer your service during the winter and in bad weather?

Yes, we offer our service all year, even in winter and during bad weather. You can count on your bins being moved to the curb and brought back, no matter the season or the weather conditions.

Is there a contract or can I stop the service anytime?

You are not locked into a contract, and you can stop the service whenever you want. We keep things flexible, so you’re always in control of your schedule and service.

How will I know my bins have been taken care of?

You will see your bins moved to the curb on trash day and brought back once they’re emptied. If you’re not home, you’ll notice your bins are back in their spot without you having to lift a finger.

Can you help with trash bins at more than one property?

Yes, we can help with trash bins at more than one property. Just tell us the addresses you need help with, and we’ll make sure each location gets the same reliable service.

What areas do you serve?

You can use our service anywhere in Hamilton County, Indiana. We help people in all the towns and neighborhoods within the county, so you’re covered no matter where you are in the area.

How do you handle payments and what if I need a refund?

You can pay using your preferred method, like a credit card or bank transfer. If you ever need to stop the service, we will give you a refund for any unused days or weeks left. We keep things fair and easy for you.

Can I pause my service if I am going to be away for a while?

Yes, you can pause your service if you’re going to be away. Just let us know ahead of time, and we’ll stop the service for the dates you need. We’ll start again when you’re ready, with no extra fees or hassle.

Do you offer any guarantee if I’m not happy with the service?

Yes, we offer a satisfaction guarantee. If you’re not happy with the service, we’ll do our best to make it right or refund you for any unused service. Your satisfaction is important to us.

Can I change my pickup schedule if my needs change?

Yes, you can change your pickup schedule if your needs change. Just tell us the new days or times you want, and we’ll adjust your service to match your updated plans. We aim to make things as flexible as possible for you.

When do you bill me for the service?

You are billed at the start of each service period, either monthly or for however long you choose. There are no hidden fees, and you always know what you’re paying ahead of time.

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Contact

Westfield, Indiana
Phone (812) 994-0222
Email support@cancaddyin.com

Hours

Mon–Fri: 9am–5pm
Sat: 9am–2pm
Sun: Closed
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